Limited Product Warranty

Saturn Materials, LLC (“Saturn Materials”) warrants that its concrete masonry units (“Products”) are manufactured in accordance with applicable ASTM specifications and generally accepted industry manufacturing standards in effect at the time of production.

This Limited Product Warranty applies only to Products manufactured by Saturn Materials and sold to the original purchaser.

Warranty Coverage

Saturn Materials warrants that, at the time of delivery, its Products shall:

  • Meet applicable ASTM specifications for the product type ordered, when such specifications are requested or required.
  • Be free from defects in materials and workmanship resulting from the manufacturing process.
  • Conform to applicable dimensional and compressive strength requirements for the specified product type, within normal ASTM manufacturing tolerances.

Normal Product Characteristics

Concrete masonry products are manufactured using natural aggregates and raw materials. Variations inherent to these materials are normal and are not considered manufacturing defects.

These normal characteristics include, but are not limited to:

  • Minor chips, edge imperfections, or surface abrasions.
  • Slight color variations between production runs.
  • Minor dimensional variations within ASTM tolerances.
  • Surface texture variations.
  • Efflorescence (a naturally occurring white mineral deposit).
  • Hairline shrinkage cracks that do not affect the structural integrity or intended performance of the Product.

An allowance of up to 5% damaged, chipped, or otherwise unusable units per pallet is considered an acceptable industry tolerance due to manufacturing, packaging, transportation, and normal handling.

Exclusions

This Limited Product Warranty does not cover damage, defects, or failures resulting from:

  • Improper transportation, unloading, or handling by parties other than Saturn Materials.
  • Improper storage or protection at the job site.
  • Mishandling by contractors, subcontractors, or equipment operators.
  • Improper installation or failure to follow accepted masonry construction practices.
  • Use of incompatible mortar, grout, sealers, cleaners, or chemical treatments.
  • Structural movement, settlement, foundation failure, or other building movement.
  • Acts of God or natural disasters, including floods, hurricanes, tornadoes, earthquakes, lightning, fire, or other severe weather events.
  • Freeze-thaw damage caused by improper installation, drainage issues, or site conditions.
  • Normal weathering, aging, or environmental exposure.
  • Products that have been cut, modified, altered, repaired, or installed.
  • Damage occurring after delivery due to abuse, misuse, negligence, or vandalism.

Inspection and Claims

The purchaser is responsible for inspecting all Products immediately upon delivery.

Any visible shortages, damage, or defects must be noted on the delivery ticket before acceptance of thExclusions

This Limited Product Warranty does not cover damage, defects, or failures resulting from:

  • Improper transportation, unloading, or handling by parties other than Saturn Materials.
  • Improper storage or protection at the job site.
  • Mishandling by contractors, subcontractors, or equipment operators.
  • Improper installation or failure to follow accepted masonry construction practices.
  • Use of incompatible mortar, grout, sealers, cleaners, or chemical treatments.
  • Structural movement, settlement, foundation failure, or other building movement.
  • Acts of God or natural disasters, including floods, hurricanes, tornadoes, earthquakes, lightning, fire, or other severe weather events.
  • Freeze-thaw damage caused by improper installation, drainage issues, or site conditions.
  • Normal weathering, aging, or environmental exposure.
  • Products that have been cut, modified, altered, repaired, or installed.
  • Damage occurring after delivery due to abuse, misuse, negligence, or vandalism.

E-Shipment

Written notice of any claim for defective Products must be submitted to Saturn Materials within 48 hours of delivery and before installation of the Products.

No claim will be accepted after any Product has been installed.

Saturn Materials reserves the right to inspect the Products and the project site before authorizing any replacement, credit, or refund.

Failure to provide timely notice or allow inspection shall void any warranty claim.

Exclusive Remedy

If Saturn Materials determines, in its sole reasonable judgment, that the Products contain a manufacturing defect covered by this warranty, Saturn Materials may, at its option:

  • Replace the defective Products;
  • Issue a credit equal to the purchase price of the defective Products; or
  • Refund the original purchase price paid for the defective Products.

These remedies constitute the purchaser’s sole and exclusive remedy under this Limited Product Warranty.

Limitation of Liability

To the fullest extent permitted by law, Saturn Materials shall not be liable for:

  • Labor costs.
  • Removal or replacement costs.
  • Installation or reinstallation expenses.
  • Equipment rental.
  • Freight or transportation costs not expressly authorized by Saturn Materials.
  • Construction delays.
  • Loss of use.
  • Loss of profits.
  • Lost business opportunities.
  • Consequential, incidental, indirect, exemplary, punitive, or special damages of any kind.

Under no circumstances shall Saturn Materials’ total liability exceed the original purchase price paid for the Products determined to be defective.

Disclaimer of Other Warranties

Except as expressly provided in this Limited Product Warranty, Saturn Materials disclaims all other warranties, whether express or implied, including, without limitation, any implied warranties of merchantability or fitness for a particular purpose.

No employee, distributor, dealer, salesperson, or representative of Saturn Materials is authorized to modify or expand this warranty unless such modification is made in writing and signed by an authorized officer of Saturn Materials.

Governing Law

This Limited Product Warranty shall be governed by and construed in accordance with the laws of the State of Mississippi, without regard to its conflict of law principles.

Any legal action arising from or relating to this warranty shall be brought exclusively in a court of competent jurisdiction located within the State of Mississippi.

SATURN MATERIALS, LLC

Concrete Block & Brick Manufacturer

This Limited Product Warranty applies only to Products manufactured by Saturn Materials, LLC. It may be modified only by a written agreement signed by an authorized representative of Saturn Materials, LLC.